Citrix Plugin - Mac Installation

A step-by-step guide to installing the Citrix XenApp plugin on a Macintosh.

Note: For information on using this product, see Citrix Training.

System Requirements

The plug-in is supported on the following operating systems:

  • Mac OS X Versions 10.4 - 10.9 (Intel-based and PowerPC-based Mac computers), 32-bit and 64-bit

Requirements:

  • At least 256 MB of RAM
  • 20 MB of free disk space
  • A working network or Internet connection to connect to servers

Install Mac Plugin

Note: If you have been using an older version of Citrix, you will first need to uninstall that program from your computer and reboot before you complete the following steps.

1. Open a web browser and go to http://citrix.luther.edu/. Log on using your Norse Key user name and the password provided to you.

Citrix Install Mac - 1
Citrix Install Mac - 1

2. Click Install.

Citrix Install Mac - 2
Citrix Install Mac - 2

3. Select Save File and click OK.

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Citrix Install Mac - 3

4. Double-click Citrix online plug-in(web).dmg.

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Citrix Install Mac - 4

5. Double-click on Install Citrix Online Plug-in.pkg.

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Citrix Install Mac - 5

6. Click Continue twice and then Agree. When prompted, select the Macintosh HD and click Continue.

Citrix Install Mac - 6
Citrix Install Mac - 6

7. Click Install and then enter your Password when prompted.

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Citrix Install Mac - 7

8. Click Close once the plug-in is installed.

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Citrix Install Mac - 8

9. Go back to your http://citrix.luther.edu page. The screen will now appear similar to the one shown below and you’re ready to begin using Citrix.

Citrix Install Mac - 9
Citrix Install Mac - 9

10. Learn how to use this product by going to Citrix Training.

Changing Your Citrix Password

If your Citrix password does not match your Norse Key, you will want to change it to match. This is important to allow you access to network shares including your H drive.

1. Click on Desktop to launch the Desktop interface.

Citrix Install Mac - 10
Citrix Install Mac - 10

2. Click on Start and select Windows Security.

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Citrix Install Mac - 11

3. Click Change Password.

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Citrix Install Mac - 12

4. Enter your old password and then your new password. Click the Blue Arrow to confirm.