Citrix Plugin - Mac Installation

A step-by-step guide to installing the Citrix Receiver on a Mac. Citrix may also be installed on iPads and other iOS devices.

Note: For information on using this product, see Citrix Training.

Install Mac Plugin

Note: If you have been using an older version of Citrix, you will first need to install the updated program on your computer before you complete the following steps.

  1. Open a Firefox web browser and go to http://citrix.luther.edu/. Log on using your Norse Key user name and password.
  2. This will pop up in the middle of your screen, Install Citrix Receiver to access your applications.
  3. Click the box, I agree with the Citrix license agreement.
  4. Check the box and then click Install.
  5. Box will pop up with title that says Opening CitrixReceiver 12.3 dmg
  6. Click Open with DiskImageMounter (default).
  7. Click Blue Button with OK.
  8. Double click to run the downloaded Install Citrix Receiver file.
  9. If you receive a security warning message, click Continue.
  10. Box will pop up with title that says Install Citrix Receiver, click Continue.
  11. Citrix Receiver License Agreement will appear in box, click Continue.
  12. Another box will pop up, with warning To continue installing the software you must agree to the terms of the software license agreement, click on Agree.
  13. Another warning will appear for Installation Type, Standard Install on “Macintosh HD”, click Install.
  14. Another box will pop up, Installer is trying to install new software. Type your password to allow this. Type your Mac Login Password, and click Install Software.
  15. Wait a minute until the installation begins and then watch the progress bar.
  16. Another warning will appear for Add Account. Do NOT check box for Add Account, click Continue.
  17. When you receive a message that the installation completed successfully, click Close.
  18. You are now back on the Citrix screen, click blue box with Continue.
  19. A warning will pop up just below address bar with a check box, Allow https://citrix.luther.edu to run “Citrix Receiver”? At right side of screen is question with 2 choices: Continue Blocking or Allow. Click on Allow button.
  20. Another warning box will pop up just below the address bar, click Allow and Remember.
  21. You might get a warning, Cannot get application from store, Please login again to Citrix.
  22. After logging into Citrix, you will get a box labeled, citrix.luther.edu in upper left of screen. Asking “Would you like Firefox to remember this password?”. Click on down arrow by Remember box, click on Never Remember Password for This Site.
  23. 1st time opening application will take a little longer because it is building a profile and saving this information to Citrix Profile Server.
  24. Learn how to use this product by going to Citrix Training.