Call Pilot is the name used for the Luther College Voice Mail system.
Student Phones : Students may request a telephone and telephone number for their residence hall room which will allow for incoming and local outgoing calls. Students may also request an individual phone number. Complete the form at https://www.luther.edu/helpdesk/lisforms/studentphone/. Students with individual phone numbers or a residence hall phone who move during the academic year should contact the Technology Help Desk (x1000) to retain their phone and phone number. Assignments are made on a year-to-year basis.
Voice Mail : Voice mail is provided to every Faculty and Staff. Beginning Fall 2010, voice mail is also available to students upon request by completing the form at https://www.luther.edu/helpdesk/lisforms/studentphone/.
Call Pilot gives voice prompts to guide you through what you are doing – just stay on the line and it will eventually tell you what response it expects.
You can press * for context sensitive help at any time while you are logged into your mailbox.
(Experience has shown that users are more successful in doing this if they read through this section of the directions and make sure they understand before beginning.)
Before you begin, think of a series of numbers you would like to use for your password and write it down. The password must be a minimum of 5 digits. (If the system thinks the one you choose is not secure it will tell you. For example, we know that 11111 and 12345 are not acceptable.)
Once you have chosen your password and found your temporary password, do the following:
You can record external and internal greetings. Callers from off campus will hear your external greeting while callers on-campus will hear your internal greeting. If you don’t record an internal greeting all callers will hear your external greeting.
To record your greeting:
To play, delete or rerecord your greeting:
Express Messaging is a feature of Call Pilot. It allows you to send a voicemail message to another person without logging into your own mailbox. The other person’s telephone does not ring.
To forward all of your calls to another number, from your office phone: