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Frequently Asked Questions

Please type in a word or phrase in the search box below to find answers to the most frequently asked questions.

What does "low balance" mean?

If you are on the 14-meal per week plan, you are only allowed to eat that number of meals in the week. Your board plan week begins on Monday at breakfast and ends Sunday at dinner. If your card scans "low balance" and you choose to sign the cashier's log to eat, you will be charged for that meal.

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