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Alumni Directory Help


Can I have a Luther College e-mail address?  
Luther College offers you an e-mail account for life.  Luther has partnered with Google to create a suite of services called Norse Apps.  In addition to e-mail service, Norse Apps includes Norse Docs, Norse Chat, Norse Calendar, Norse Sites, and the Norse Start Page.  You can choose to use your Norse Mail account as a full e-mail account, or you can continue to have it forward e-mail to another e-mail address.  Existing forwarding will be removed on November 15th, 2008. If you want Norse Mail to forward mail to another account, you must turn on forwarding.    Simply click on "Settings", then "Create Norse Mail Account" to get setup.  This service provides you with a Luther-affiliated e-mail account and e-mail address that never changes and makes keeping in touch with friends much easier. E-mail forwarding re-routes e-mail messages sent to your @luther.edu address to any other personal e-mail account (e.g., @hotmail.com, @yahoo.com, etc.).

Can I continue to use my Luther College e-mail address to forward to another e-mail account?
Yes, Norse Mail replaces the forwarding only accounts that we have previously offered to Luther College Alumni.  You can choose to use your Norse Mail account as a full e-mail account, or you can continue to have it forward e-mail to another e-mail address.  If you want Norse Mail to forward mail to another account, you must turn on forwarding.  You  can find instructions on forwarding your mail here:  http://www.luther.edu/helpdesk/email/

What is the Luther College Online Alumni Directory?
It is a searchable directory that has been created to allow Luther College alumni to stay in touch with one another. As a Luther College alumnus/a, you will be able to:

In addition, Luther College faculty, emeriti, and staff may use this directory to view alumni information.

Who has access to the Luther College Online Alumni Directory?
The directory is accessible to alumni of Luther College who have completed at least two consecutive semesters at Luther College with the exception of "lost" alumni and alumni who have requested that the college not release their information. In addition, current Luther faculty, staff, and emeriti are also allowed access to the directory. All users of the directory must agree to follow the Terms of Use upon registering to use the directory and all alumni must agree to have a minimum of their class year and name listed in the directory.

What is a Norse Key?
It is your username and password that is used to log on to the Luther College Online Alumni Directory.

How do I get started?
Upon signing into the directory the first time, you are automatically directed to the "Terms of Use" page. After reviewing and agreeing to follow the terms, you are directed to the search page. On this page, you can search for fellow alumni by name (first, last, maiden, etc.) or by username. If you are trying to find alumni by geographic area, class year, etc., click on the "Advanced Search" link and you are directed to a search page that will allow you to search by these criteria or several others.

What else is in the directory?
The directory also offers you the opportunity to update your profile, change your profile visibility, set up a Norse Mail account and set e-mail forwarding, and change your Norse Key password.

How do I change my password? 
After successfully logging into the alumni directory the first time, you are encouraged to change your password. To change your Norse Key password, go to https://norsekey.luther.edu and follow the directions.

We encourage you to abide by strong password rules. As a general rule of thumb, strong passwords do not include real words, are at least 8 characters long, and include characters that are not letters or numbers.

I can't find an alumnus/a in the database. Why not?
The directory includes all alumni who have completed at least two consecutive semesters at Luther College except deceased alumni, "lost" alumni, and alumni who have requested that the college not release their information. If you have additional questions or require assistance, please contact the Office of Alumni Relations at 800-225-8664 or alumdir@luther.edu.

Why do some profiles have a lot of information while others only have little?
Data provided in the alumni directory is extracted from the Office of Alumni Relations database, so if information has not been submitted to the Alumni Office, it will not be in the system. This is why we encourage you to review your profile in the directory, and add or update any information. In addition, directory users choose how much personal information is available to other alumni through the directory but must agree that, at a minimum, they will include their name and class year. The default fields available include name, class year, home street, home city, home state, home zip code, home country, business name, occupational industry, and major(s).

How do I update or correct my contact/personal information?
To update your information online, go to the "My Profile" section of the directory. Once on the page, you will need to click on "click here to update my profile" found on the top of the page and the "Update My Profile" page will appear. This page will self-populate your information as it currently appears in the directory, and you may update/change/correct the information. Once you have updated your information, simply click the submit button at the bottom of the page. After submitting your changes, the "Thank You" page will appear.

When will profile updates that I submit take effect? 
We receive updates from our 29,000 alumni, and all changes to your personal information will be reviewed and manually entered by the staff of the Luther College Office of Alumni Relations. This procedure will result in a lag time between the time you submit any profile changes and when they appear in the directory. Please expect up to a three week delay for the information to be processed.

I do not want to be listed in the Alumni Directory. How do I have my profile removed?
If you do not want any part of your information to be viewable in the directory, you will need to fill out and return an "Online Alumni Directory Deactivation/Unsubscribe Form." To obtain this form, click here. If you are unable to access the form online, please call 800-225-8664 or e-mail alumdir@luther.edu. By filling out and returning this form, you are agreeing to delete your information from the Luther College Online Alumni Directory. You are also agreeing that your participation in this directory will be terminated, and you will no longer be able to access the site.

Will alumni who use the Online Alumni Directory to distribute unsolicited correspondence or abuse the directory in other ways be penalized?
The first time you logged onto the Luther College Online Alumni Directory, you agreed to follow the sites Terms of Use. Violation of these terms will result in permanent removal from our system, and the college may choose to take further legal action as well. Please visit the "Terms of Use" section of the directory for additional information.

Please note: We encourage all users to notify the Luther College Office of Alumni Relations (800-225-8664 or e-mail alumdir@luther.edu) immediately if you are aware of any known or suspected unauthorized use of your username and password or any other breach of security.

How do I send information to be considered for inclusion in the Luther Alumni Magazine or Class Agent letters?
Let us know when you marry, receive a promotion, have a child, or want to report any other events or changes so that we may consider it for publication in the Luther Alumni Magazine and/or Class Agent letter(s). Submit this information to the "Additional Information" section of the "Update My Profile" page. This page is located in the "My Profile" section of the directory. Please note that submissions to "Additional Information" field will not appear in the directory.


Updated 7/16/2008